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KB#000002 - LED Flash Code Explanation and solutions: LinkStation Pro and Live

REGION: All

ISSUE: LED Flash Code Explanation and solutions: LinkStation Pro and Live

CAUSE: If LinkStation encounters a disk error, it will be reported in the LinkStation status on the top of any of the Web-Based configuration screens. 

PLATFORM(S): LinkStation NAS

 

SOLUTION:

1.  Run a Disk Check in the event of this error. This can be accessed under the Disk Management menu on the LinkStation client utility screen.

 

2.  If performing a Disk Check is unsuccessful, try a reformat.  This also can be accessed under the Disk Management menu on the LinkStation client utility screen.  Reformatting the drive will delete all of the data on it so try to backup any data before beginning.

 

3.  Finally, if none of the above solutions help, then please contact Technical Support for further assistance.

 

LED Flash Code Explanation and solutions:

The Info or Error light will flash a sequence of long flashes then a sequence of short flashes. The long flashes indicate the first number and the short flashes indicate the second number.  For example: on the RED ERROR light, one long flash and five short flashes would be a disk error.  On the ORANGE INFO light, two long flashes and seven short flashes indicate USB disk check.

Info (orange) light:

  • I10 - PCB overheat
  • I20 - internal HDD formatting
  • I21 - internal HDD checking
  • I22 - internal HDD recovering
  • I23 - System initialising
  • I25 - firmware updating
  • I26 - initialising web setting
  • I27 - USB disk checking
  • I28 - USB disk formatting

Error (red) light:

  • E00 (no light, beep only) - MPU error
  • E01 - DRAM data line error
  • E02 - DRAM address line error
  • E03 - RTC chip error
  • E04 - flash error
  • E10 - UPS power loss
  • E11 - fan error (RPM too low or stopped altogether)
  • E12 - cooling error (unable to remove heat by the fan)
  • E15 - disk error
  • E16 - unable to locate internal HDD
  • E17 - unable to communicate with the RTC chip
  • E21 - unable to communicate with the Phy chip
  • E22 - mount error
Article ID: 10011 Article Created: March 09, 2007 12:26 PMLast Modified: May 08, 2008 03:38 PM

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