Buffalo Americas prides itself on offering best in class support for your products. Our technical support team can help you with configuration, troubleshooting, and other support issues for all Buffalo Americas products. Enter your serial number to contact us via phone, email or chat. This site cannot provide support for units manufactured for other regions. Click here for other regions' sites.
Buffalo serial numbers are 14 digits with no letters in all cases. Click the 'i' information icon below for pictures.
*Please note, our TX warehouse is currently recovering from last week's historic freeze, resulting in a 5-7 day delay on receiving RMA parts. We apologize for any inconvenience.
NOTE: For users running MacOS 10.13 or later, download and install the latest version of NAS Navigator2 from the Mac App Store.
Need to call tech support? Enter your serial number! Need downloads by product model? Click here!