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Thank you for your purchase. General product registration is for units that need a proof of purchase attached for warranty purposes and to be eligible for warranty service in the event it is needed, and will be checked for eligibility in the first 30 days for the 5010/3010 FREE NBD PROMOTION.
This form also allows you to claim NovaBackup license keys for registered systems where eligible.
Buffalo Business switches can be registered for a limited lifetime warranty, if registered here within 90 days of purchase. Be sure to attach your proof of purchase to ensure that your submission is successful. Submissions after 90 days will be registered for the standard three year warranty.
Buffalo sells enhancements to the standard warranty, as well as 2 year extensions (for a total of 5 years). This form allows you to claim the code you received upon purchase of that warranty.
3YNBDx0 - Adds Next Business Day service to the standard 3 year warranty. This is not an extension.
3YKYDx0 - Adds Keep Your Drive and Next Business Day service to the standard 3 year warranty. This is not an extension.
5YNBDx0 - Adds two extra years, for a total of 5, to the standard 3 year warranty, as well as Next Business Day service.
5YKYDx0 - Adds two extra years, for a total of 5, to the standard warranty as well as Keep Your Drive and Next Business Day service.
Terms and Conditions for 3Y series warranties
Terms and Conditions for 5Y series warranties
For a limited time, TeraStation 51210 units registered within 90 days of purchase will be given a complimentary 2 year extension for the length of the standard warranty. Be sure to attach your proof of purchase to ensure your submission is successful. Submissions after 90 days will be registered for the standard warranty length.
FREE NEXT BUSINESS DAY WARRANTY PROMOTION: NOTE : This promotion has ended as of April 1, 2019. If you purchased a qualified 3010/5010 unit in the past 30 days, but before April 1st, or for all other registrations, choose : General Product Registration.
If you are registering a business switch for your lifetime warranty, choose : Business switch lifetime warranty claim.
If you have purchased an enhanced warranty and have a code to claim, choose : Extended / Enhanced warranty claim.
If you have purchased a 51210 within the past 90 days, you can extend the contract to 5 years for a limited time. Choose : 51210 Warranty Extension Claim.
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Buffalo Registration is typically handled within 2 business hours of receipt. (9A-6P CT M-F) Novastor licenses are handled by Novastor and may take longer.
