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How do I find my serial number?

Your serial number can be found in different locations depending on the unit you have.

This site is for Americas customers only, and other regions' serial numbers will not be found.

Serial Number locations

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I Don’t Have A Serial Number

Buffalo requires complete serial number information so we can provide you with the best possible level of service as laid out in our scope of support.

 

Serial Numbers are 14 digit numbers (no letters) and can be located on your unit. 

 

User manuals and additional product downloads are available without the serial number, just enter your model number on the 'downloads' search in the support header menu.

 

For help buying a Buffalo device, go to this link.

Support

Buffalo Americas prides itself on offering best in class support for your products. Our technical support team can help you with configuration, troubleshooting, and other support issues for all Buffalo Americas products. Enter your serial number to contact us via phone, email or chat.

Buffalo serial numbers are 14 digits with no letters in all cases. Click the 'i' information icon below for pictures. 

Download the latest version of NASNavigator for Windows or Mac OS

Need to call tech support? Enter your serial number! Need downloads by product model? Click here!

Get Support

Enter Product Serial Number Below for Support options

I don't have a Serial Number Check the status of a RMA
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