Support
Buffalo Americas prides itself on offering best in class support for your products. Our technical support team can help you with configuration, troubleshooting, and other support issues for all Buffalo Americas products.
The most common reason for this error is attempting to enter a serial number for a product purchased from a region outside of the US, Canada, Latin or South America. To get support for another region, please select your region from the menu here. Serial numbers are fourteen digits long (all numeric, no letters) and appear above a barcode printed on your product.
Another common reason is that some older LinkStations have a sticker on them with 'LSWX' or 'LSWV' in them. This is not the serial number. Look on the bottom of the unit for the 14 digit serial number.
If your serial number is not being accepted and it is an Americas unit, then submit this form so we can investigate. Support inquiries other than serial number validity will not be addressed from submissions via this form.
Get Support
Enter Product Serial Number Below for Support options
I don't have a Serial Number Check the status of a RMA