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How do I find my serial number?

Your serial number can be found in different locations depending on the unit you have.

This site is for Americas customers only, and other regions' serial numbers will not be found.

Serial Number locations

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I Don’t Have A Serial Number

Buffalo requires complete serial number information so we can provide you with the best possible level of service as laid out in our scope of support.

 

Support will not be provided without a serial number, regardless of contact channel. Not providing a serial number will only delay your service unnecessarily. 

 

Serial Numbers are 14 digit numbers (no letters) and can be located on your unit

 

User manuals and additional product downloads are available without the serial number, just enter your model number on the 'downloads' search in the support header menu.

 

A NOTE FOR OUT OF WARRANTY CUSTOMERS: Buffalo does provide a method for you to get support after the warranty period has expired, but the serial number is still required. Submitting a request without a serial number will result in an email asking you for one. You can submit an out of warranty request here.

 

For help buying a Buffalo device, go to this link.

Support


Buffalo Americas prides itself on offering best in class support for your products. Our technical support team can help you with configuration, troubleshooting, and other support issues for all Buffalo Americas products.

This appears to be an invalid serial number.

The most common reason for this error is attempting to enter a serial number for a product purchased from a region outside of the US, Canada, Latin or South America. To get support for another region, please select your region from the menu here. Serial numbers are fourteen digits long (all numeric, no letters) and appear above a barcode printed on your product.

Another common reason is that some older LinkStations have a sticker on them with 'LSWX' or 'LSWV' in them. This is not the serial number. Look on the bottom of the unit for the 14 digit serial number.

If your serial number is not being accepted and it is an Americas unit, then submit this form so we can investigate. Support inquiries other than serial number validity will not be addressed from submissions via this form.

Get Support

Enter Product Serial Number Below for Support options

I don't have a Serial Number Check the status of a RMA
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